Privacy Policy
NOCX Stratum Web Dev Services OPC operates NOCX MobileDesk. This policy explains how information is handled when you use the website, create an account, contact support or use licensing and billing services.
Information we process
We may process account identifiers, name, email address, password hashes, session records, trial eligibility, subscription and payment references, registered-device metadata, product version, security and audit logs, support-ticket information and information you submit to us.
Local Android environment
MobileDesk is designed so third-party app data and credentials remain inside the customer’s isolated local mobile environment rather than being collected by the NOCX control plane. NOCX does not design the service to receive passwords entered inside third-party Android applications.
Payments
When payment processing is enabled, NOCX may store order IDs, transaction and payment-intent references, amount, currency, status, reconciliation records and entitlement history. Full card credentials are not intended to be stored by MobileDesk.
Purpose and lawful use
Information is processed to provide accounts and licensing, secure the service, prevent abuse, verify payments, provide support, maintain audit records, comply with legal obligations and improve reliability.
Service providers and transfers
We may use infrastructure, email, payment and security providers that process limited information on our behalf under their own contractual and legal obligations. Data may be processed outside the Philippines where necessary to provide the service, subject to applicable safeguards.
Retention and security
Records are retained only as reasonably necessary for the service, security, billing, dispute handling, audit and legal obligations. Security measures include restricted administrative access, password hashing, server-side session controls, database permissions, audit logging and separation of secrets from public source code.
Your rights
Subject to applicable law, you may request access, correction, deletion, objection, restriction or other available privacy rights. Identity verification may be required before a request is completed.
Privacy contact
Privacy requests may be sent to info@nocxstratum.com. PH headquarters: 11A Bukid St. Malinta, Valenzuela City 1440, Philippines.